 |
Enable
a process
driven
approach
in IT
. |
 |
Improve
the quality
of the
IT Service
being
delivered. |
 |
Streamline
communication
between
service
users
and IT. |
 |
Aligns
IT with
current
and future
needs
of business. |
 |
Reduce
long term
cost of
service
provisioning. |
 |
Give people
a common
language
to use. |
 |
Lower
Total
Cost of
Ownership. |